![]() Select “Repair” and follow the instructions:įor Office 2013, Office 2016 and Office 365 The Office installation window should now give you an option to repair. Select “Change” from the options at the top. Select your Microsoft Office version in the programs list:.Go to Control Panel > Programs and Features.Repair the Microsoft Office installation For Office 2010 If not, please contact Claro Support for more assistance. If either of these steps indicates a problem, then the fixes on this page should help you. Then start Word, type some text, and go back to the toolkit and double-click to run “WordCOMTest.vbs”, which should display the text in the Word document. From the toolkit run the program “WordTest.exe”, which will show a diagnostic report. (Advanced) Download and unzip the Claro Support Toolkit. ![]() Press Play: highlighting and reading should proceed from the cursor position, but nothing happens. ![]() Open ClaroRead and Word, open a text document. ![]() “I click the Check button and ClaroRead crashes. ![]() “I try to scan into Word, it goes through the process but nothing appears in Word at the end. “I press play, everything highlights very quickly but no speech is produced. How to solve problems using ClaroRead and other Claro products with Microsoft Word. ![]()
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